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أثر تطبيق نظم الجودة الشاملةعلى أداء المؤسسات الحكومية المصرية (دراسة حالة مركز المعلومات ودعم اتخاذ القرار بمجلس الوزراء المصرى) /: The Impact of Implementing Total Quality Management on the Performance of Egyptian Governmental Institutions - Case Study: The Egyptian Cabinet Information and Decision Support Center
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